Terms of Service

These Terms of Service (“Terms”) govern access to and use of the AIIP professional photography software service, related websites and communications (together, the “Services”).

By creating an account, accessing or using the Services, you agree to these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.

Our Privacy Policy at https://getaiip.com/privacy explains how we process personal data.

The Services are intended for professional and business users. You must be at least 16 years old and capable of entering into a binding agreement to use the Services.

You must provide accurate account information and keep it up to date. You are responsible for safeguarding your credentials and for activity under your account, except where unauthorized access results from AIIP’s failure to implement reasonable security measures.

Notify us promptly at info@getaiip.com if you suspect unauthorized access.

AIIP may organize activity into workspaces or similar tenant structures. You are responsible for the users you invite or authorize, for their compliance with these Terms, and for the content they submit through your workspace.

AIIP provides software tools to help photographers operate their business after a shoot — including Client Gallery workflows, preparation and review of related content, AI-assisted analysis where enabled, and authorized integrations with third-party services such as WordPress and Google.

Features may change over time. We may add, modify or discontinue functionality with reasonable care for existing customers.

“Customer Content” means photographs, media, text, client information and other materials you or your authorized users upload, submit or otherwise provide to the Services.

You retain ownership of your Customer Content. These Terms do not transfer ownership of your photographs or other Customer Content to AIIP.

You grant AIIP a limited, worldwide, non-exclusive license to host, store, process, display, transmit, analyze, back up and otherwise use Customer Content solely as needed to provide, maintain, secure and improve the Services in accordance with these Terms and our Privacy Policy.

AIIP does not use customer photographs to train third-party foundation models.

You represent and warrant that:

• you have all rights and permissions needed to upload Customer Content and to grant the license above;
• Customer Content and your use of the Services will not infringe third-party rights or violate applicable law; and
• where Customer Content includes personal data about your clients or others, you have a lawful basis to provide that data to AIIP for processing in connection with the Services.

The Services may integrate with third-party platforms (including Google services, WordPress and social networks). Those integrations:

• may require your authorization;
• depend on the availability and policies of those providers;
• may change or become unavailable; and
• are subject to the applicable third-party terms.

AIIP does not control third-party services and is not responsible for their acts, omissions, content or downtime.

Where AI features are enabled, AIIP may generate analysis, suggestions or other outputs. AI-generated results may be inaccurate, incomplete or unsuitable as the sole basis for consequential decisions. You are responsible for reviewing AI-generated results before relying on them or publishing them.

AIIP does not guarantee perfect accuracy of AI features.

You must not:

• misuse the Services or interfere with their security or operation;
• attempt unauthorized access to accounts, systems or data;
• upload unlawful, infringing or harmful content;
• use the Services to send spam or deceptive communications;
• reverse engineer the Services except to the extent such restriction is prohibited by law; or
• use the Services in a way that violates applicable law or third-party rights.

AIIP and its licensors own the Services, including software, interfaces, branding and documentation. Except for the limited rights expressly granted in these Terms, no rights are transferred to you.

AIIP is offered on a paid subscription basis. There is currently no free tier and no trial. Subscriptions may be offered on a monthly or annual basis, with monthly cancellation where that option is made available at purchase.

Prices, billing intervals and available plans will be presented at checkout or in your account. Fees are generally non-refundable except where required by mandatory law or expressly stated otherwise.

Payment processing infrastructure may be introduced as the product matures. Until a payment provider is operational, any billing arrangements will be communicated directly.

If a payment fails, AIIP may:

• notify you and request that you update payment details;
• allow a reasonable grace period;
• suspend the account and/or affected paid functionality if the balance remains unpaid; and
• restore access after successful payment, or eventually terminate the account if payment remains outstanding.

Suspension or termination does not eliminate amounts already owed. Access is not immediately terminated solely because of a single failed payment attempt.

We may suspend access to the Services if reasonably necessary to address security risk, suspected abuse, non-payment after the process above, or material breach of these Terms. We will aim to provide notice where practical and lawful.

You may cancel a subscription in accordance with the cancellation options available for your plan. Cancellation typically stops renewal at the end of the then-current billing period unless otherwise stated.

Either party may terminate these Terms if the other party materially breaches them and fails to cure within a reasonable period after notice, or as otherwise permitted by law. We may also terminate where required by law or where continued provision of the Services is no longer reasonably possible.

After termination, AIIP will handle Customer Content and related data as described in the Privacy Policy, including the policy target for initiating deletion of customer content after a grace period. Security, audit and backup copies may persist for limited additional periods.

We aim to keep the Services available and reliable, but we do not guarantee uninterrupted or error-free operation. Maintenance, outages at third-party providers, and force majeure events may affect availability. We may modify the Services to improve security, performance or functionality.

To the fullest extent permitted by applicable law, the Services are provided “as is” and “as available”. AIIP disclaims warranties of merchantability, fitness for a particular purpose and non-infringement, except where such disclaimers are not permitted.

Nothing in these Terms excludes or limits rights that cannot be excluded or limited under Dutch or EU law.

To the fullest extent permitted by applicable law, AIIP will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data or business interruption, arising out of or relating to the Services or these Terms, whether based in contract, tort or otherwise.

To the fullest extent permitted by applicable law, AIIP’s aggregate liability arising out of or relating to the Services or these Terms will be limited to the amounts you paid to AIIP for the Services in the twelve (12) months preceding the event giving rise to the claim, or — if no such amounts were paid — a commercially reasonable amount determined by applicable law.

These limitations do not apply to liability that cannot be limited under mandatory law, including liability for death or personal injury caused by negligence where such limitation is prohibited, or for fraud.

You will defend and indemnify AIIP against third-party claims, damages and expenses (including reasonable legal fees) arising from your Customer Content, your misuse of the Services, or your violation of these Terms or applicable law, except to the extent caused by AIIP’s willful misconduct or material breach.

Each party may receive non-public information from the other in connection with the Services. The receiving party will use reasonable care to protect that information and use it only to perform under these Terms, except where disclosure is required by law or the information is or becomes public through no fault of the receiving party.

These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law rules that would require application of another jurisdiction’s law.

Subject to mandatory consumer protections that cannot be waived, the parties submit to the exclusive jurisdiction of the competent courts of the Netherlands.

We may update these Terms from time to time. The “Last updated” date will change when we do. If a change is material, we will provide reasonable notice (for example by email or in-product notice). Continued use of the Services after the effective date of updated Terms constitutes acceptance, except where mandatory law requires a different process.

Questions about these Terms: info@getaiip.com

Privacy requests: privacy@getaiip.com

AIIP
Boekweitstraat 21, 9734 AW Groningen, Netherlands